Some new Destiny 2 players may need to delete their character upon starting Shadowkeep/New Light

News by Sherif Saed Contributing Editor

Published on Oct. 1, 2019

Now that we're just hours away from the launch of Destiny 2: Shadowkeep and New Light, Bungie has outlined a few issues players may run into.

In a big Twitter thread, Bungie listed a number of known issues and a couple of strange quirks some players could experience in Destiny 2: Shadowkeep, not to mention the free-to-play version New Light.

Most of these are your typical launch problems that Bungie is working on addressing, but a couple require some player action. For instance, the one that stands out has to do with new players.

If you started Destiny 2 for the first time ever just before maintenance kicked off on September 30, you may find that your character is at 0 Power when you log in. All characters should start at 750 Power, so that is definitely a problem. Unfortunately, Bungie's only solution is recommending you delete the character and start again.

On cross-saves, Bungie clarified that season pass entitlements will apply to the first set of characters that sign in. What this means is that players looking to use other characters on different platforms will need to set up cross-saving before logging in. Setting up cross-save is easy, and we've prepared a brief guide.

Another thing to note for New Light players; subclasses added with Forsaken are not part of New Light content. Instead, you'll be able to access them by purchasing either Forsaken or Shadowkeep. For a round-up of everything included in New Light and what you might need to purchase, check out our comprehensive guide.

Read on below for the full list.

Destiny 2: Shadowkeep/New Light key information

Season Passes will be applied to the first set of characters that signs in. If you plan to Cross Save but will use other characters later, it's recommended to set up Cross Save before logging in.
Pre-order and bonus items can be found on Eris Morn after completing the first Moon mission.
Forsaken subclasses are only available with a Forsaken or Shadowkeep game license.
Pulling Legendary armor from Collections will always give Armor 1.0.
Certain achievements/trophies can only be unlocked by owning Forsaken.
The Premonition Legendary Pulse Rifle incorrectly states that it’s “Found by exploring the Moon” but the source is actually from the new dungeon, which will become available soon.

Destiny 2: Shadowkeep/New Light known issues

Players have to wait a week if the “Firewall” quest step is dismantled after completing Eris' weekly bounty. If the “Luna’s Calling” weekly quest is deleted before collecting rewards, and the bounty is reclaimed, player have to wait a week.
Some players who started Destiny 2 for the first time right before maintenance on 9/30 will be at 0 Power when logging in. To resolve this, players will need to delete that character.
The “Show Me What You Got” achievement/trophy can’t be unlocked by veteran players with three characters.
Only Crucible daily bounties will count towards the Redrix’s Broadsword quest step, “The Constant.”
Strike Playlist completions will count toward certain exotic quests, but Strikes selected on Destinations won’t.
The “Enhance!” EDZ quest is no longer available to veteran characters.
The Exodus Black Nessus quest can’t be reclaimed if abandoned.
Previewing Crucible Engrams will incorrectly state that Forsaken is required to earn them.
Certain warnings will appear for Nightfalls that require players to have certain mods equipped, but won’t account for teammate loadouts.
The Scan Patrol Triumph won’t gain progress if scans are completed in the Moon’s Chasm area.
Lunafaction Boots incorrectly state that using them in Rifts will automatically reload weapons, but they will actually increase weapon reload speed.